Technical Support

The Technical Support department is a critical component of any software company. Regardless of how easy-to-use the product may be or how great the Users' Guide is, it is important to be able to pick up the phone and talk to someone.

PPM is committed to providing our customers every opportunity to communicate with us—to let us know how things are going, to offer feedback on our products and services, to share happy endings as well as day-to-day challenges.

Our Technical Support team is available from 7:00 AM to 5:00 PM, Mountain Time (9:00 AM to 7:00 PM Eastern Time), Monday to Friday. We offer a dedicated, toll free Technical Support line, and we use innovative Help Desk software to ensure that we address your questions and concerns as promptly as possible.

We wouldn't be where we are today without the loyalty and support of our customers and, we admit, without our Technical Support professionals. They truly are the power behind our promise.