Software
Support Program (SSP)
A membership in the Software Support Program is about protecting your software investment and optimizing the day-to-day use of your system. As a member of our Software Support Program (SSP), you never have to worry about asking a tough question or about paying for the next update—toll free technical support is provided, and upgrade charges are automatically waived.
An annual membership in the SSP includes:
- Toll Free Technical Support
- Free Updates and Upgrades
- One Free Seat for Edmonton Training
- One Free Online Training Course
- 20% Discount on Onsite Services
And, you can upgrade your membership to add:
- 24/7 Technical Support
- Two More Seats for Edmonton Training
- Another Online Training Course
- Source Code Escrow
Technical Support
Our Technical Support Analysts are available from 7:00 AM to 5:00 PM, Mountain Time (9:00 AM to 7:00 PM Eastern Time), Monday to Friday. They can be reached, toll free, at
1-877-776-2995 (or at 780-448-0616) or by email at support@ppm2000.com.
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