Users’ Conference

I have two phrases courtesy of our Keynote Speaker, Shayne Bates, CPP, of Microsoft Global Security that I have to share… ‘culture of no’ and ‘end user bypass’. Do you have any idea what he was referring to?

For ‘culture of no,’ Shayne was referring to the IT departments of most organizations where the easy answer—admittedly sometimes with very good reason—is ‘no’. In the past, you couldn’t get around it. Now, you can, and with an ‘end user bypass’, you circumvent the IT group by going straight to the Cloud. As amusing as this may be to anyone who’s ever had a tough time with IT, the best way, of course, is for IT and Corporate Security to work together. And, throughout his keynote, Shayne touched on the importance of a partnership with IT as he shared some general Cloud knowledge with the attendees while appealing to their security sensibilities by sharing the Cloud Strategy currently in place at Microsoft Global Security.

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It’s Day One of our Users’ Conference and Perspective clients from all over North America (and one from Australia!) have converged on the TradeWinds resort in St. Pete Beach, Florida for two days ALL about Incident Management. It’s a sold out crowd with some high expectations.

As I was speaking with various attendees who are back for their third, fourth and, in one case, eighth conference, they all expressed how much the Users’ Conference has impacted them in the past and how… given that… they need to return home this year with even more knowledge and ideas.

So, can you really keep learning, year after year, when you’re talking about the same software system with the same fundamental purpose?

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Should we?
Should we not?
Should we?
Should we not?

There are questions about mobility within our industry that are more complex than “Should we” or “Should we not”. There are some huge tactical benefits to a mobility-enabled workforce, and yet there is an operational element that can deaden the sizzle.

Here are some questions you might consider as you lead your organization operationally onto the mobility bandwagon.

First, how do you plan to acquire the mobile devices to be used in your organization?

You might think that purchasing them for your employees is a good thing. You may have noticed that your employees all have phones of their own. Why not use theirs? You will do well to consider the challenges that come with buying devices for your employees versus giving them a stipend for using their own.

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The Countdown is On!

by Lenora Thomas on February 16, 2012

It’s less than a month away… our 2012 Perspective Users’ Conference is coming up on March 6th & 7th, 2012 at the TradeWinds Island Grand Beach Resort in St. Pete Beach, Florida. Anticipation is building throughout PPM as we reach the final stages of planning and immerse ourselves in the last minute details. We’re doing everything from evaluating presentations, to choosing meals, to coordinating fun surprises for all of the attendees. It’s going to be a great couple of days in sunny Florida!

We can’t help but be excited about everything this year’s Conference has to offer including introductory sessions for new clients and hands-on access to Perspective’s newest features and functionality (ready to test drive Perspective Mobile?).

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2012 Users' ConferenceIf you’re a Perspective client and you haven’t had a chance to check out the Perspective Users’ Conference web site yet—now would be a great time!

We just launched our 2012 agenda with complete details on a variety of sessions and hands-on training options such as The Perspective Roadmap, The Power of Perspective Workflow and Ask the Experts—an Open Q&A with PPM Trainers.

Reflecting the importance and ripple effect of change, our 2012 Perspective Users’ Conference centers around the Changing World of Incident Management and how the latest hot topics—Mobility, Integration and Information Security—apply to your Perspective program.

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