I recently had the privilege of attending IAHSS’s 43rd Annual General Meeting in Toronto, Ontario on May 22-25, 2011. As PPM’s Director of Implementation Services, I attend many security industry trade shows, and I am always excited to interact with current and prospective clients. I see people that I’ve worked with in previous Perspective deployments together with people that I’m actively working with on current projects. It’s always nice to hear how their implementation and use of Perspective is going, especially if I’m not their active project manager.
But, with this show in particular, I was pleased to have the opportunity, not only to connect with PPM clients, but also to reminisce with colleagues that I used to work with in my previous career.
Prior to PPM, I worked in healthcare security in Edmonton, Alberta for 15 years. During that time, I was the administrator for the IRIMS program (PPM 2000’s legacy product). Having had this role in healthcare security has definitely been beneficial to me and one of my team’s other consultants, Clint St. Jean. Together, Clint and I have a combined 32 years of healthcare security experience. What this has meant to our numerous healthcare clients that have purchased Perspective is that we’re able to understand how maintaining data in the healthcare environment can be challenging to say the least.
I wanted to share with you an article I wrote back in September of 2009 that speaks to Peel’s Principle #9. This article focuses on the importance of using metrics to monitor the effectiveness of your security program and in turn, demonstrate your security department’s ROI.