Q: What is the fundamental benefit of any Incident Reporting and Investigation Management system?
A: The ability to reference and learn from past incidents, either alone or in compilation, in order to prevent future incidents. In other words… metrics and analysis.
It comes down to the security department’s ability to track, reference and analyze incidents in order to improve security and mitigate risk. Sometimes, it’s about referencing stats so that you can justify your budget for the necessary countermeasures. In other instances, it’s about referencing stats that showcase how well your security department is performing… one month over the next, one year over the next, compared to other organizations in the same geographical area or industry, etc.
Recognizing that we wanted to take a deep dive into the world of security metrics and how it has evolved in recent years, we contacted a former editor of Security Management, Peter Ohlhausen, to get his take on the subject (and to take advantage of his research skills), and we paired him up with our own resident expert, my Co-CEO, Brian McIlravey, CPP. We compiled their findings, then added some fresh insights and examples. The result is a new white paper entitled, Metrics and Analysis in Security Management.
[click to continue…]
Hot on the heels of an amazing 2011 Users’ Conference, I’ve been busy laying the foundation for next year’s event.
We want to give all of our Perspective clients as much notice as possible so that you can mark your calendars and plan to attend this once-a-year training, networking and Incident Management extravaganza.
March 6 & 7, 2012
St. Pete Beach, Florida
The Changing World of Incident Management: Mobility, Integration and Information Security
[click to continue…]
If you answered, ‘yes’ to either of these questions, we want to hear from you! Provide us with your contact details, and we’ll provide you with all of your IRIMS product information, together with a link to our Open Letter to IRIMS Users.
A lot has changed since we last reached out to our IRIMS users… both at PPM in general and with Perspective.
Let’s start with PPM’s new management. Brian McIlravey and I became the Co-CEOs just over a year ago. Since then, we have been making a number of changes to how PPM does things—everything from increasing the benefits of our support program, to prioritizing development to reflect user requests, to sharing—with our employees and clients—our vision for the future of incident management. We have also learned a lot about the IRIMS to Perspective transition and read through many customer service reports, both from clients who have made the move and others who decided not to.
Based on everything we’ve learned, I’m excited to announce some VERY special offers for our IRIMS users. [click to continue…]
New from PPM 2000 and Brivo Systems: Save data entry time and accelerate incident response by integrating Perspective with a Brivo Access Control System.
[click to continue…]
