PPM has always sold internationally… while the majority of our business is, like us, centered in North America, our Incident Management solutions have been used everywhere—from Tunisia, to Singapore, to South Africa. Something that has changed in recent years, though, is the use of our product by global organizations who centralize management of the system but have users in multiple countries, often across divisions and subsidiaries.
It’s an exciting evolution for PPM as we expand our software to support multiple languages and set up systems that are used, literally, around the world.
